Xclusiv Shipbrokers Inc.
Effective date: May 25th 2018
Privacy and protection of personal data is important to us. We are aware of the provisions of the GDPR. This Privacy statement outlines our policies, processes, controls and explains the type of personal data that we collect related solely to the nature of our business. We encourage you to read the whole content accordingly.
Personal data that we collect
Xclusiv Shipbrokers Inc. is an international shipbroking firm. Personal data that we collect and maintain in our systems are limited only to physical address, email address and telephone numbers of Companies and personnel related solely to the nature of our business. This information is securely stored in our systems using the latest technological means (software and hardware) currently available in our line of Business.
User-Supplied Information: We may collect user-supplied information when you choose to provide us with your Personal information via our direct correspondence or via the Xclusiv.gr website, including when you send us an email asking a question. We keep web-contact form submissions which we receive via emails for a maximum period of six months. The information submitted through them is used for our business purposes only, and is not shared with third parties, for marketing purposes or other.
We carefully collect and store secure any personal data in our system
We require and obtain the consent of the parties/companies/persons we communicate with, to do so.
We keep a secured database. Our database is secured, requiring authorised access (password protected and restricted access) and totally independent. We have the option to delete data upon request.
We only keep minimal data as required and relevant to the nature of our business.
In the rare case where we receive information via our website, same are securely kept and our policies are carefully followed.
We have well informed the personnel of our Company with regard to our policies and procedures.
Who has access to your personal data
We do not sell or rent any personal information to third parties.
Personal data are securely stored and are accessed by authorised personnel only.
Access to our database is strictly restricted. Authorised Software Companies who we appoint under contracts to upgrade and host our services may be given limited access to our systems under our supervision (e.g., for the purposes of maintenance, security, data analysis, email transmission, CRM, database management services, or data hosting on our behalf). We require these parties to provide the same standards of protection as we do.
Matters related to legal requirements;
We may disclose personal information if we have a good-faith belief that doing so is required by a subpoena or other judicial or administrative order or otherwise required by law. Additionally, we may disclose personal information where we, in good faith, deem it appropriate or necessary to take precautions against liability; protect the rights, property, or safety of our company, any individual, or the general public; maintain and protect the security and integrity of our Services or infrastructure; protect ourselves and our Services from fraudulent, abusive, or unlawful uses; investigate and defend ourselves against third-party claims or allegations; or assist government enforcement agencies.
Your Choices and Rights
You may request us at any time by contacting us via email at [email protected] to delete certain or all personal information about you. You may, as a visitor to our website, choose not to provide us with personal information. You may also, at any time, access your personal information to update, correct, or delete certain personal information about you by contacting us via email as stated above or via web using the ‘Contact Us’ section.
Our business area of Shipbroking implies exposure on a worldwide scale. While our Website is hosted in the European Union, we may use service providers in the European Union and elsewhere to process personal information on our behalf. If you use the Website outside the European Union, please note that your personal data may be transferred to other jurisdictions where our affiliates and service providers are located. Some of these jurisdictions, including the United States, do not have equivalent data protection laws as the European Union and other jurisdictions. By using our Website, you are agreeing that your personal data may be transferred to the United States and other jurisdictions, as explained in this Section. In principle as stated above we require third parties to whom we transfer personal information to provide the same level of protections as the Principles.
In accordance with our legal obligations as stated in the present, we may also transfer, subject to a lawful request, personal information to public authorities for law enforcement or national security purposes.
Complaints and Dispute Resolution.
European Union individuals who have questions or complaints about how we process their personal information may contact us at [email protected] . We will work to resolve your issue and respond no later than 45 days of receipt.
The security of your information is important to us, including, but not limited to, the personal information you provide to us and the info collected via the Website. We use advanced security measures to protect against the loss, misuse, and alteration of Personal information under our control, both during the transmission and once we receive it. This includes, but is not limited to, the use of firewalls and encryption. Although we make good faith efforts to maintain the security of such personal information, no method of transmission over the Internet or method of electronic storage, is 100% secure and we cannot guarantee that it will remain free from unauthorized access, use, disclosure, or alteration. Further, while we work hard to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent “hackers” or other unauthorized persons from illegally accessing or obtaining this information.
If we learn of a security breach involving your personal information, we may attempt to notify you electronically so that you can take appropriate protective steps. By using the Website or providing personal information to us, you agree that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use. If a security systems breach occurs, we may post a notice on our homepage or elsewhere on the Website and may send an email to you at the email address you have provided to us. Depending on where you live, you may have a legal right to receive notice of a security breach, involving your personal information, in writing.
In addition, making reference to our Website, we use Google Analytics to analyze our users’ use of it. Google Analytics provides us with aggregated data. Ultimately, Google, as a third party, controls information collected through Google Analytics and you should check and be comfortable with its privacy practices prior using our Website. You may review information about Google’s privacy practices with respect to Google Analytics at: